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LEAD Laundry and Catering (Pty) Ltdis the foremost supplier of laundry equipment in southern Africa, representing world leading brands that include Speed Queen, Girbau, Jensen, Ipso. Close relationships with our suppliers ensure that LEAD’s customers are always on the cutting edge of new ideas and technology. LEAD’s products range in application from those used in coin-operated laundries to sophisticated tunnel washers found in the world’s largest industrial laundries. The company also represents leading European brands Fagor in the industrial catering equipment sector, and Ilsa in the arena of Dry Cleaning equipment.
LEAD Household Appliances (Pty) Ltdis the sole importer and distributor in South Africa for renowned home appliance brands including Speed Queen, Indesit and Hitachi. Our corporate focus puts our customers first in everything we do – world class equipment and solutions aimed at uncompromising quality in finished product, and incorporating perfect balance between technologically superior product, simplicity in process and sustainability – all with the environment and minimum energy consumption in mind.Rapid and sustained growth over more than two and a half decades bears testament to LEAD’s ability to maintain a service that is humble, professional AND personal. The hands-on management style employed in its formative years still applies today – responsibility and accountability are clearly defined priorities.
AFTER SALES SERVICEFaulty equipment has a direct bearing on your ability to deliver a quality product to your customer at the best possible price. It is the difference between commercial viability and failure. We understand the impact that ‘downtime’ has on a business. It is the area that commands the most attention in our business and consequently LEAD’s brands are backed by the most comprehensive after-sales service available anywhere in Africa. State-of-the-art technology links our call centres in Johannesburg, Durban and Cape Town. Trained service controllers utilise specially developed software to log and manage the progress and history of service calls. Comprehensive spares stockholdings are held in all our branches and properly trained technicians work ONLY on LEAD’s brands.
To continually strive to provide unsurpassed levels of efficiency and service in the sourcing, distribution and after sales care of a select range of quality products, at distinctively competitive prices and always with the environment in mind. Look out for products marked with LEAD’s Green Leaf Logo indicating one or more important environmental attributes.
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MISSION STATEMENT
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 Lead Laundry & Catering (PTY)Ltd
Johannesburg
Durban
Cape Town |
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